Fixed price / AI Phone Receptionist

AI Phone Receptionist

Never miss another call — without the cost of a full-time front desk hire.

Get in touchfixed · 2-4 weeks
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Transcript of a caller talking with the ServPro AI voice agent

What you get

Genuinely helpful AI inbound voice receptionist handling first-layer or after-hours support. Routes inbound calls better than an IVR tree, handles simple message-taking tasks, and escalates to human support.

  • 3 months of follow-up fine tuning on real recorded conversations
  • Connected to your system of record
  • You own the voice provider account and source code
See how I built this for ServPro →

Why this works for a small business

Staffing a phone line is expensive for a small team

A receptionist costs real salary and benefits, and still can’t cover nights, weekends, or lunch breaks. An AI receptionist answers every call immediately, at a fraction of the cost, so a missed call never becomes a lost customer.

It’s a real conversation, not an IVR maze

“Press 1 for sales” trains customers to hang up. Callers talk to the agent in plain language, get routed correctly, and can leave detailed messages — a noticeably better experience for the person calling your business.

It knows when to hand off to a person

Every workflow is built with clear escalation paths: urgent issues get routed to on-call staff immediately, and the agent never pretends to be human or promises something it can’t do. You get automation where it helps and a human where it matters.

Questions, answered

Will callers know they are talking to AI?

Yes — the agent introduces itself clearly. Callers still get routed correctly and can leave a message or reach a human, they just skip the frustrating IVR tree in between.

What happens with urgent or emergency calls?

Workflows are built around your business's real escalation needs. For example, one client uses this to route active water or fire damage calls straight to on-call staff instead of a queue.

Do we own the system after it is built?

Yes. You own the voice provider account and the source code outright. You can make tweaks and re-run tests any time, with or without me.

How much does it cost to run month to month?

Typical usage runs around $0.07 per minute of call time through the voice provider — no software license or per-seat fee on top.

How long does it take to go live?

2 to 4 weeks from kickoff to a working agent handling real calls, followed by 3 months of tuning against your actual call recordings to sharpen accuracy.

Never miss another call — without the cost of a full-time front desk hire.